Shipping policy
Shipping Policy – Adams Perfume
Welcome to Adams Perfume. We aim to provide fast, reliable, and secure delivery for all customers across the UK and internationally. Please read our shipping policy carefully before placing your order.
UK Shipping
We currently deliver across the United Kingdom using trusted courier services.
Delivery Time
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Standard UK Delivery: 2–5 working days
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Express Delivery: 1–2 working days (where available)
Shipping Charges
Shipping costs are calculated at checkout depending on the delivery location and order size.
Order Processing
Orders are usually processed within 1–2 working days after payment confirmation.
International Shipping
Adams Perfume now ships selected products internationally to many countries worldwide.
International Delivery Time
Estimated delivery times may vary depending on destination country and customs clearance.
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Europe: 5–10 working days
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USA & Canada: 7–14 working days
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Middle East: 5–12 working days
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Other International Locations: 7–21 working days
Please note that delivery times are estimates and may occasionally be delayed due to customs inspections, local courier delays, weather conditions, or peak periods.
Customs, Duties & Taxes
International customers are responsible for any customs duties, import taxes, VAT, or additional charges required by their country.
Adams Perfume is not responsible for delays caused by customs processing.
Shipping Restrictions
Due to international shipping regulations on perfumes and alcohol-based products:
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Some fragrance products may not be available for delivery to certain countries.
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Shipping options may vary depending on destination.
If there are any issues with your order, our team will contact you directly.
Tracking Information
Once your order has been dispatched, tracking information will be provided via email or SMS where available.
Incorrect Address Information
Customers are responsible for providing the correct shipping address at checkout. Adams Perfume cannot be held responsible for delays or lost parcels caused by incorrect address details.
Lost or Delayed Parcels
If your parcel is significantly delayed or appears lost, please contact us and we will assist you in contacting the courier service and investigating the issue.
Damaged Orders
If your order arrives damaged:
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Please take clear photos of the packaging and products.
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Contact us within 48 hours of delivery.
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We will review the issue and provide assistance accordingly.
Contact Us
If you have any questions regarding shipping, please contact us:
🌐 Website: https://adamsperfume.co.uk/
📞 WhatsApp / Contact: +44 7739 064690
📧 Customer Support: Available via website contact form
Thank you for shopping with Adams Perfume.